Privacy Policy

Overview

This Privacy Policy explains how ServXpress ("we," "us," or "our") handles information in connection with this website. This policy covers this website only — it does not describe how information submitted through other ServXpress channels (phone, email, or the separate Wix-hosted booking site) is handled.

Information the Estimate Request Form Collects

The "Get an Estimate" form on our Contact page collects: your name, email address, phone number, the service or services you're interested in, an optional property city or ZIP code, a description of your project or request, and, if you choose to add them, up to five photos.

When you submit the form, your request and any photos are stored in private cloud storage, and an email notification with the details you entered (photos are not attached) is sent to our team so we can respond to your request. The form uses Cloudflare Turnstile to screen out automated spam and limits how often it can be submitted.

Cookies and Tracking

This website does not currently use analytics or advertising tools. Some features load content from third parties, which may set their own cookies or collect technical information under their own policies: the spam-protection check on the Contact form (Cloudflare Turnstile), the scheduling tool embedded on the Book a Service page (Brevo Meetings), and the embedded YouTube video, where used (loaded from YouTube's privacy-enhanced domain). If we add analytics or advertising tools in the future, this policy will be updated to describe what's used and why before it's added.

Third-Party Service Providers

To handle form submissions, we use third-party service providers: Cloudflare (website hosting, private storage of submitted requests and photos, and Turnstile spam protection) and Brevo (sending the email notification to our team). Information you submit through the form is processed by these providers on our behalf. If you book an appointment on our Book a Service page, the details you enter in the scheduler are collected and processed by Brevo Meetings on our behalf.

Data Retention

A data-retention period for information submitted through this website has not yet been finalized. This section will be updated with the specific retention period once it's decided.

Your Choices

You can always reach us directly by phone or email instead of using the website form — see the contact details below.

Changes to This Policy

We may update this policy as our website and the services it offers change. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this policy can be directed to us at service@servxpress.com or 954-443-4998.